WordPress Maintenance & Support

Proper maintenance of websites and applications is necessary to be done regularly to ensure their proper and uninterrupted operation and safety.

After the successful creation of the website of your business, it is very important to ensure its continuous and uninterrupted operation. To protect your website from malware and hackers, select one of the support packages we provide or call us to help you solve a specific problem.

What does the technical support of a website include?

WordPress problems

Themes, Plugins

Install platform updates, update themes, plugins updates, customization of all WordPress subsystems.

WooCommerce Problems

E-commerce platform

Solving problems, translating and customizing the WooComerece e-commerce platform to the needs of your business.

Safety and protection

by Malware & Hacking

The security of the website is very important and a potential problem will affect the reputation of your business and the website itself. It is therefore very important to monitor for possible security gaps.

Backup

Creating a frequent backup is crucial to restoring your website in case of a malfunction. We create a backup program according to your needs and store them in a safe off-serve (off site backup).

Maintenance report

We provide our customers with regular maintenance reports (Monthly, quarterly) to have full knowledge of all the work done on your website.

Basic SEO

The service includes tracking specific keywords, checking the status of words, and their evolution over time, projection of competitors according to these words.

Analysis of log files

In the context of preventive actions for greater security, weekly recording files are checked and all the problems that will occur.

Google Analytics

Do you use Google analytics? We incorporate the usage statistics of your website into the maintenance report we send you.

Google search console

We customize, monitor and resolve any problems of your website on Google’s Search Console and resolve them immediately.

Maintenance Packages

Choose the package
that suits you

Annual contracts with priority support, backups and full reporting each period.

Annual fee Monthly fee Savings 15% with annual +15% vs annual
Essential
€ 480  / year
≈ €40/month — best price

For corporate sites with fixed content. Basic protection and monthly updates.

No development hours
  • ✓WordPress core upgrade / month
  • ✓Theme & plugin upgrades / month
  • ✓Off-site backup / week
  • ✓Urgent website recovery
  • ✓Email support (ticketing)
  • ✓Response time next business day
  • ✓Maintenance report / semester
  • ✓Recording of movements per user
Select
Professional
€ 780  / year
≈ €65/month — best price

For professional sites with regular changes. 24/7 monitoring and weekly security.

⚡ 5 hours of development / year
  • ✓Core, theme & plugin upgrades / week
  • ✓Off-site backup / week (1 month history)
  • ✓Urgent website recovery
  • ✓Response time 24/7
  • ✓Uptime monitoring
  • ✓Staging environment
  • ✓Security & Virus Check / week
  • ✓Malware cleaning
  • ✓Application Firewall
  • ✓Maintenance report / quarter
  • ✓5 hours of development for code fixes
Select
WooCommerce
€ 1800  / year
≈ €150/month — best price

For e-shops with turnover. Dedicated care, priority SLA and monthly performance reporting.

⚡ 20 hours of development / year
  • ✓Core, theme & plugin upgrades / day
  • ✓Off-site daily backup (6 months history)
  • ✓Urgent recovery — SLA < 2 hours
  • ✓Response time 24/7 Priority
  • ✓Uptime monitoring + staging
  • ✓Security & Virus Check / day
  • ✓Malware cleaning + Application Firewall
  • ✓WooCommerce performance tuning
  • ✓Full site QA + broken links / week
  • ✓SEO Audit + Search Console / month
  • ✓Performance Reporting + Analytics / month
  • ✓Dedicated Account Manager
  • ✓20 hours of development for code fixes
Contact us
Do you need extra off-plan development hours?; €50/hour — are billed per 30 minutes.
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All plans include annual contract with prepayment.If you're not satisfied within the first month, we'll refund the remaining amount — no questions asked.